Aura Dental Studio
+214%monthly deposits
- Monthly deposits, up from £135k
- £420k
- Median AI first response
- 24 sec
- Consult-to-deposit rate
- 46%
Key challenge
A flagship group with London consultation suites and a Zurich treatment centre, run on WhatsApp, a shared inbox and an Excel price sheet. UK leads waited 45 minutes for a reply, received a flat PDF quote, and only 14% ever paid a deposit.
Solution
AI Voice calls every lead in under half a minute, coordinators chart an FDI odontogram in the planner, and patients receive an interactive A4 flipbook dossier with a pay-now deposit link. Meta CAPI now optimises on cleared deposits across both branches.
- AI Voice
- Treatment Planner
- Closed-Loop ROAS
“We stopped losing patients to whoever replied first. Now we are the group that replies first — in both cities.”