Stop optimizing for cheap form leads. Track every euro from ad click to cleared clinic deposit.

Yes. When a patient taps a Click-to-WhatsApp ad, Meta passes the ad's referral data — ad ID, campaign and a click ID (ctwa_clid) — into the first message. ClinicSuite reads it from the WhatsApp Cloud API webhook and stamps it on the conversation, so the chat, the treatment proposal and every later payment trace back to the exact ad and creative. For Google and TikTok traffic that lands on a WhatsApp button, a short tracked link carries the GCLID or TTCLID and UTMs into the conversation before it opens.

Coordinators open the patient's proposal at the cash desk and record each payment against it: cash in EUR, GBP, USD or TRY, or a card payment from the clinic terminal, with a receipt number. ClinicSuite converts every line to your reporting currency using the day's rate, closes the proposal balance and flags under- or over-payments. Card terminal settlements and bank exports can be imported to reconcile automatically, and the end-of-day cash count is matched against what the system expects in each drawer.

Yes, because ClinicSuite doesn't depend on a browser cookie or a platform's 7-day attribution window. The click ID, UTMs and WhatsApp referral are written to the patient record at first contact and stay there, so a deposit in week three and an in-clinic balance paid in month four both roll up to the original campaign. Meta, Google and TikTok each accept offline events within their own lookback windows, and anything outside them is still counted in your ClinicSuite reports.

Yes. Invite your agency with an Agency role that sees campaign, ad set, market and creative performance — spend, leads, deposits, collected revenue and banked ROAS — in aggregate only. They can build saved views and export reports, but they cannot open patient profiles, read WhatsApp conversations, see clinical photos or view individual payments. You can scope access to specific ad accounts or brands and revoke it in one click; every login and export is recorded in the audit log.

ClinicSuite is built to keep health data out of ad platforms. Conversion events contain only the click ID, an event name such as 'Deposit Cleared', a value, a currency and SHA-256 hashed contact identifiers — never treatment names, diagnoses, photos or clinical notes. Events are sent only for patients whose marketing consent is recorded, consent withdrawals stop future events immediately, and you can choose generic event names per market. Everything is covered by a data processing agreement, with EU data residency, encryption at rest and a full audit trail.